Job Description
The Managing Director Projects plays a pivotal leadership role in overseeing strategic program delivery, driving business growth, nurturing client relationships, and leading high-performing teams. This position is ideal for a seasoned professional with a strong background in infrastructure, construction, or engineering who thrives in a fast-paced, client-focused environment.
Key Responsibilities
Strategic Program Leadership
- Lead the planning and execution of complex client programs, ensuring delivery is on time, within budget, and aligned with regulatory and safety standards
- Define program goals, budgets, and priorities, and oversee execution from start to finish
- Implement risk mitigation strategies and monitor performance metrics to ensure operational excellence
- Drive continuous improvement by identifying and integrating process and technology enhancements
- Collaborate with Finance to meet profitability targets and optimize resource allocation
- Contribute to the development of product line strategies and long-term growth plans
Business Development & Growth
- Build strong relationships with clients to understand evolving needs and identify opportunities for expanded services
- Develop and execute program expansion strategies to support business growth
- Collaborate with internal teams on client acquisition, retention, and proposal development
- Represent the organization at industry events to enhance market presence and uncover new opportunities
Client Relationship Management
- Serve as the primary point of contact for senior and executive-level client stakeholders
- Resolve escalated issues and ensure client satisfaction across all program touchpoints
- Proactively engage clients to anticipate future needs and recommend tailored solutions
People Leadership
- Lead recruitment, performance management, and employee development initiatives
- Foster a culture of accountability, collaboration, and continuous learning
- Provide mentorship and guidance to team members to support career growth and engagement
Qualifications & Experience
- University degree in business, architectural technology, construction, or engineering
- 10+ years of experience in strategic program and project management
- Proven ability to manage complex programs and build executive-level client relationships
- Strong financial acumen and experience meeting profitability targets
- Exceptional leadership, negotiation, and stakeholder engagement skills
- Proficiency in MS Project, Excel, Outlook, and other project management tools
- PMP, PgMP, or LEED certification considered an asset
Why Apply?
If you’re a strategic facilities leader with a passion for optimizing operations, elevating client experiences, and driving high-performance teams, we want to meet you!
🔥Apply today to lead a dynamic organization shaping the future of facilities management in Toronto, ON!