Quality Assurance Director

Job Description

The Quality Assurance Director is responsible for leading, coaching, and mentoring the QA Pharmaceutical Operations team while ensuring the highest standards of quality, safety, and compliance across the Montréal facility. Reporting to the General Manager, you will enhance and maintain bestpractice quality programs and serve as the primary point of contact for all manufacturing quality matters.

This role requires strong collaboration with internal teams, suppliers, customers, and regulatory bodies to uphold GMP standards and support continuous improvement across operations.

Key Responsibilities

Leadership & Team Development

• Lead, coach, and mentor the Quality Assurance Pharmaceutical Operations team
• Ensure QA personnel receive ongoing training to remain current with regulatory requirements
• Foster a culture of accountability, quality, and continuous improvement

Quality Systems & Compliance

• Oversee all quality systems related to pharmaceutical manufacturing
• Ensure compliance with national and international regulatory standards, customer expectations, and company growth initiatives
• Maintain safety, quality, and adherence to customer specifications
• Develop, implement, and achieve certification for new quality and safety programs

Investigations & Audits

• Participate in and/or lead investigations and responses to customer complaints
• Conduct root cause analysis and implement corrective and preventive actions
• Prepare for and coordinate internal and external audits
• Support readiness for regulatory inspections

Supplier & Material Quality

• Oversee raw material and supplier approval programs
• Assist in resolving supplierrelated quality issues
• Oversee raw material and finished product testing programs

Operational Quality Programs

• Ensure all employees receive proper hygiene and technical training
• Coordinate mock recalls and Business Continuity Programs
• Oversee environmental monitoring and pest control programs
• Collaborate with Technical Services to drive continuous improvement in processes and product quality

Skills and Qualifications

Education & Experience

• Bachelor’s degree in Science or a related discipline
• Minimum 8-10 years of leadership experience in a manufacturing environment
• Strong working knowledge of GMP regulations, including implementation and compliance
• Extensive experience with pharmaceutical regulatory requirements

Technical Expertise

• Proven experience in quality assurance, auditing, and inspection methods (pharma or food)
• Experience developing and implementing procedures, food safety, and quality standards
• Strong computer skills, including Microsoft Office Suite

Soft Skills

• Detailoriented with strong analytical and criticalthinking abilities
• Excellent leadership, communication, and organizational skills
• Strong problemsolving and riskassessment capabilities
• Solutiondriven leader able to collaborate across multiple teams
• Proven ability to prioritize, set deadlines, and deliver results
• Fully bilingual (French & English, oral and written) essential for communication with colleagues, partners, and suppliers

Why Apply?

If you’re a quality  driven leader who thrives in a regulated manufacturing environment and is passionate about elevating standards, strengthening teams, and ensuring operational excellence, this role offers the opportunity to make a significant impact at a growing Montréal facility.

🔥Apply today to lead a highperforming QA team shaping the future of pharmaceutical manufacturing in Québec!